The Parish Council has become aware this afternoon that Ability Buses CIC have made an announcement that they will be ceasing their services from April 2026. We have immediately sought clarification from WNC regarding some of the issues raised by Ability Buses which have affected their viability. Sarah Bool MP has also been made aware of the situation.
This was the announcement from Ability:
All good things must come to an end!
After eight wonderful years of serving our community, it is with great sadness that we must share the news that ABILITY Bus Services will be closing.
This has been a very difficult decision. We are incredibly proud of the service we have provided and the role our buses have played in helping people stay connected – whether travelling to the shops, appointments, or visiting family and friends.
Sadly, a number of challenges mean we are no longer able to continue operating in a sustainable way. These include:
• Reduced reimbursement from local authorities for certain concessionary bus pass journeys
• Uncertainty around Council grant funding from April 2026 and no agreement for longer-term support
• Rising operating costs, including vehicle maintenance, fuel, insurance and the recent increase in Employer National Insurance contributions
• The loss of our office and parking facilities, with no suitable alternative available locally
We understand that this news will come as a shock and may be worrying for many people who rely on our services. Please read the attached document for details of our service closure dates and further information.
Our office team will continue to support passengers while services remain operational. If you have any questions or concerns, please contact us on 01327 604123. The office will remain open until Monday 13th April 2026.
This is a very emotional time for our staff, who have worked so hard over the years to provide a friendly and reliable service. We kindly ask everyone to continue showing them the same kindness and respect that has always meant so much to us.
To everyone who has travelled with us and supported us – thank you. It has been a genuine privilege to serve this community, and we will always be proud of what we have achieved together.
With heartfelt thanks from everyone at ABILITY Bus Services.